As Professional Travel Consultants we work hard to build long-lasting relationships. We listen and learn your likes and dislikes in order to plan a vacation specifically for your individual personality and budget. We love happy and satisfied clients and will work hard to make sure you are one of them!
Our services are absolutely free!
Some of the important services that we provide at no cost to you:
- Up-to-date product knowledge. We are constantly updating our product knowledge through continuing education (product and destination seminars, tradeshows), professional relationships with cruise line district sales managers, customer feedback, and our own travel.
- Unbiased information. We work for you and have your best interest in mind. We do not work for a specific cruise line or any other special interest company. We will check with all cruise lines on your behalf and look for the best price and itinerary for you.
- Most current and timely promotions. As part of Cruise Planners and American Express we have access to group rates and promotions not available elsewhere. In addition, we receive faxes, emails and phone calls daily from cruise lines, hotels, and tour operators daily with their latest specials. We are able to analyze all this information and pass it on to our clients who are looking for specials or last minute discounts.
- Clarification of penalties, restrictions, and pricing information. We understand the rules and policies of the industry. We can help you sort out different price structures and make sure you get the best value for your money without hidden fees.
- Research and the booking process. We are your personal shopper! We provide one-stop shopping for travelers who require cruises, all inclusive resorts, air, and hotel reservations – with suggestions that are in your best interest, not the suppliers.
- Personal attention. As professional travel consultants, we will share the experience and knowledge that we have accumulated through years of personal travel and industry training. We can advise you on where to eat, where to shop and what to pack. We will get to know you by asking questions and understanding your needs. We are not telemarketers trying to get you to buy a product or service in a hurry so we can get to the next person on the phone. You are our valued client and we want you to come back again and again.
- Should things go wrong – You’re Personal Advocate. We are your advocate in the event something inadvertently goes wrong. If you book online or direct with the cruise line you will never speak to the same person who knows you and your situation. Don't you hate repeating your story over and over again? We already know you and we will be there when you need us most.
- Time is money and our services are free. Calling a cruise line or tour operator directly will not get you a better price – they depend upon professional travel agents for much of their business and are careful not to undercut them on prices. You will get the same price as we typically offer without the service! Honest! Save your time and make your vacation planning frustration-free by using our free professional services.
We use professionals for other important matters like tax consultants, attorneys or realtors. We don't question their value to us. Think about it! If you are going to spend hundreds or thousands of dollars and your time on a well-deserved vacation, doesn't it make sense to use a professional? A cruise or tour vacation planned without a professional can be an expensive mistake. We will walk you through the entire process, answer all your questions, and get the best value for your hard-earned money. That is our commitment to you.
